Return & Refund Policy – Regal Timepieces

At Regal Timepieces, customer satisfaction is our top priority. We value your trust and strive to provide high-quality products along with a smooth shopping experience. Please review our return and refund policy carefully before making a purchase.

15-Day Return Policy

We offer a 15-day return policy starting from the date of product delivery. If for any reason you are not satisfied with your purchase, you may request a return or refund within this period. Unfortunately, requests made after 15 days of delivery will not be eligible for a refund or return.

How to Return a Product

• Customers are required to arrange and cover the return shipping of the product themselves.
• The item must be securely packed and shipped back to us in its original condition, with all accessories and packaging.
• Once we receive the returned product, our team will inspect and verify the condition of the item.

Refund Process

• After successful verification, we will process your refund within a reasonable timeframe.
• Refunds will be issued only for the product cost. Please note that standard delivery charges of Rs. 300/- are non-refundable.
• If the product is returned damaged, used, or not in its original condition, the refund request may be denied.

Important Notes

• Refunds are only applicable if the return request is made within 15 days of delivery.
• Delivery charges (Rs. 300/-) are non-refundable under any circumstances.
• Customers must ensure safe packaging when returning items to avoid damage during transit.

At Regal Timepieces, we aim to make your shopping experience secure, reliable, and worry-free. For any assistance regarding returns or refunds, feel free to contact our customer support team.

Thank you for choosing Regal Timepieces – where elegance meets reliability.